Privacy Policy

What we process

SteadyLink processes account information such as your email address, account and session security records, workspace membership, billing status, support requests, and workspace activity. We also process the files, names, paths, technical metadata, revisions, and access settings you put in a workspace.

Service requests create operational records such as timestamps, request IDs, error details, IP address and user-agent information where needed for security, rate limiting, fraud prevention, and troubleshooting.

During signup, you may optionally share your name, occupation, and how you heard about SteadyLink. We may also record campaign parameters, the signup landing page, and the referring site when available.

Why we process it

We use this information to provide the service you ask for, authenticate accounts, deliver files, prevent abuse, operate billing, respond to support requests, diagnose reliability or security problems, understand how people discover SteadyLink, and improve our marketing. We do not sell uploaded content or use it to train advertising systems.

Files and delivery

Your files are processed by storage, malware-scanning, conversion, transformation, and delivery systems only to provide the features you use. Public files can be requested by anyone with their URL. Private files require the access controls you configure. Do not upload highly sensitive information unless your workspace configuration and plan are appropriate for that use.

Cookies and optional analytics

Essential cookies support sign-in, fraud prevention, session security, and your privacy choices. They are necessary for the service to work.

Optional analytics stays off until you allow it. When enabled, Google Analytics receives page visits and a limited set of product events. SteadyLink does not intentionally send email addresses, file names, asset URLs, access tokens, or workspace names in those events. You can change this choice with Cookie settings in the footer. If your browser sends a Global Privacy Control signal, optional analytics remains off.

Retention and deletion

Files and retained revisions stay in a workspace until you delete them or the workspace is closed, subject to limited backup and legal-retention periods. Temporary conversion results expire according to the active plan. Account, security, billing, and audit records are retained only as long as needed for the purposes above, including fraud prevention and legal obligations.

Your choices

You can update account details, manage sessions, remove content, change optional analytics choices, and cancel a paid plan through the product. You can also request access to, correction of, or deletion of personal information where applicable. We may retain limited records when required for security, billing, dispute handling, or law.

Changes to this policy

If this policy changes materially, we will update the version date here and ask signed-in users to acknowledge the current version before continuing to use their workspace.